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City of Cape Town e-Services
Log faults, send a water meter reading, see your municipal bill, or switch to paperless billing.
What you can do
• Report leaks, broken streetlights, and power outages
• Enter a water meter reading
• View accounts and register for paperless bills
How to start
1. Register on City of Cape Town e-Services (you need an email and your account / erf details if you have them).
2. Log in and choose the service (fault, meter, or accounts).
3. Keep the reference number they give you.
Register / log in
https://eservices.capetown.gov.za/
Watch this video (Wi-Fi recommended) - how to read your water meter and send a reading
https://www.youtube.com/watch?v=9LCaf2tkyDI
For life-threatening electrical or fire emergencies, use Emergencies in this app, not only the website.
What you can do
• Report leaks, broken streetlights, and power outages
• Enter a water meter reading
• View accounts and register for paperless bills
How to start
1. Register on City of Cape Town e-Services (you need an email and your account / erf details if you have them).
2. Log in and choose the service (fault, meter, or accounts).
3. Keep the reference number they give you.
Register / log in
https://eservices.capetown.gov.za/
Watch this video (Wi-Fi recommended) - how to read your water meter and send a reading
https://www.youtube.com/watch?v=9LCaf2tkyDI
For life-threatening electrical or fire emergencies, use Emergencies in this app, not only the website.